Do you have damage to your car?
We will then ask you this immediately, at the latest within 24 hours, by email: [email protected] Please report it to us. We would appreciate receiving the completed damage report form and photos within 48 hours at our correspondence address in Zwolle, or scanned and emailed to us.
You can download the claim form here: Damage form
You can download the damage form here: Damage form
It is also possible to use the app from Mobile Damage Report Available for download on iOS and Android. Within the app, you can also report the damage and add photos. Finally, you can sign everything and email it to us.
If you are unable to continue driving due to the damage, you can contact our emergency response center 24/7 at 085 23 69 669. ZWe will help you further, but you must still report the damage within 24 hours by email: [email protected] to report to us.
Please note! Damage resulting from negligence or careless use of the short-lease car is the driver's responsibility and at the discretion of Blankert Shortlease. This includes failing to check fluid levels on time, using the wrong fuel, and not following the car manufacturer's instruction manual. It also includes driving under the influence of alcohol and/or drugs.
For regular damage, we charge a deductible of €250 per incident for passenger cars and €350 for vans and buses. For overhead damage, a deductible of €5.000 applies.